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WIRES · Legal

Shipping policy

Privacy Terms Refund Shipping

Shipping Policy

Last updated: July 24, 2026

All orders are processed and shipped from the United States.

Free U.S. Shipping

Every order ships free within the United States. No minimums, no codes.

Processing Time

Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays begin processing the next business day.

Delivery Time

Standard delivery within the United States typically takes 3–7 business days after processing. Delivery times are estimates and may vary based on carrier volume, weather, or your location.

Tracking

You will receive a tracking link by email as soon as your order leaves the warehouse. If you have not received tracking within 3 business days of your order, contact us at support@joinwires.com with your order number.

Subscriptions

Subscription renewals ship automatically on your billing cycle, with the same free U.S. shipping and tracking on every renewal. You can manage your delivery schedule anytime from your customer portal.

Incorrect Address

Please double-check your shipping address at checkout. If you notice an error, contact us immediately at support@joinwires.com. We cannot guarantee changes once an order has shipped, and WIRES is not responsible for orders delivered to an incorrectly provided address.

Lost, Stolen, or Delayed Packages

If your package appears lost, stolen, or significantly delayed, contact us at support@joinwires.com with your order number and we will work with the carrier to resolve it.

International Shipping

We currently ship within the United States. If international shipping becomes available for your region, options and rates will be shown at checkout. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Contact

For any shipping questions, contact support@joinwires.com.

Questions about this policy? Write to support@joinwires.com or through our contact page.